Flexible Business Management

From Conflict to Solution

All workplaces experience issues of conflict such as missed deadlines, finger pointing, avoidance, verbal abuse and disengaged staff members.

This program will introduce you to the core concepts and skills required to convert day-to-day conflict situations into positive outcomes.

Participants will have the opportunity to understand the nature and stages of conflict and how to establish a willingness to resolve the conflict. The final outcome is to be able to develop a strategy to identify and manage their emotions in a conflict situation.

Throughout this short course typical patterns of conflict will be discussed and reviewed along with tools to enable positive responses to be developed.

This will enable participants to build constructive solutions based on mutual respect.

Course cost: $990 inc GST for the two day program.

Click here to access the course flyer.

Click here to register your interest in this course.